Telemedicine, another digital technology to improve hospital services during a pandemic – forum


MANILA, Philippines – Hospitals are expected to embrace telemedicine and other digital technologies to improve their services, especially during this COVID-19 pandemic when patients fear going out for in-person consultation or treatment.

That was the thrust of a Globe Business webinar titled “Clean Progress Through Collaboration: Innovating Healthcare with Digital Technologies” held on Saturday.

Globe Business, formerly Globe myBusiness, provides digital solutions to corporate clients.

“The healthcare industry can devise a way to enable physicians to care for their patients without the risk of exposure [to COVID-19], while patients receive quality treatment, ”said Dr. Bu C. Castro, former president of the Philippine Medical Association (PMA).

Citing a study by the United States Centers for Disease Control and Prevention (CDC), Castro noted that hospital visits – including those to emergency rooms – had declined by more than 40% due to the pandemic.

He also noted that more than 40 doctors in the Philippines have died from COVID-19.

“[Telemedicine] maybe not perfect, but better in times of pandemic, ”Castro said.

In addition to tackling the fear of COVID-19 infection, digital innovations can solve other critical issues such as the doctor-to-patient ratio, according to John Dave Dueñas, managing director of HyBrain, the digital provider of the system. hospital information (HIS).

“The digitization of health information lays the foundation for the digital health model in emerging markets,” Dueñas said. “For better results, other innovations in healthcare such as telemedicine, health [mobile health] and e-prescriptions will be built around digital health information.

Globe Business itself, according to Manelle Cousart-Suyat, its industrial marketing manager for healthcare, offers a modular, digital system for hospitals that automates administrative, financial and logistics processes.

“Many of the achievements of our healthcare partners linger on digitization as it can help alleviate the stress on the manual process and give them more time to process cases without having to worry about the administrative aspect,” Suyat said.


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